Privacy should be understandable, not hidden in fine print.

We may use information to:

• respond to course, support, contact and partnership enquiries;
• provide student services, records, verification and downloads;
• manage accounts, applications and authorised learning partner operations;
• maintain security, prevent misuse and troubleshoot technical issues;
• improve content, services and the website experience; and
• meet legal, regulatory or record-keeping responsibilities.

We do not treat personal information as something to sell. Information may be shared only where reasonably needed, including with:

• authorised Skillsy learning partners supporting your enrolment or service request;
• technology, communication, hosting or professional service providers acting for us;
• government, regulatory or law-enforcement authorities where legally required; or
• a successor organisation in connection with a legitimate business reorganisation.

We retain information for as long as reasonably necessary for the service, record, legal or operational purpose for which it was collected. Retention may vary depending on the type of record.

Reasonable administrative and technical safeguards are used to reduce the risk of loss, misuse or unauthorised access. No internet-based service can guarantee absolute security, so users should also protect passwords and account access.

The website may use essential cookies or similar technologies for functionality, preferences, performance and security. Your browser may allow you to block or remove cookies, although parts of the website may then work differently.

External links and embedded services operate under their own privacy policies. We encourage you to review those policies before providing information to a third party.

Subject to applicable requirements, you may ask us to help correct inaccurate information, explain how it is being used, or consider a request relating to access, deletion or communication preferences.

We may need to verify identity and retain certain records where required for academic, contractual, fraud-prevention or legal purposes.

Where a learner is not legally able to provide consent independently, a parent, guardian or authorised institution should assist with enrolment and the submission of personal information.

We may revise this policy as services and privacy practices develop. The “Last updated” date identifies the current version. Material changes may also be highlighted through the website where appropriate.